Privacy Policy

Effective date: October 10, 2026

ABOUT THIS POLICY

Sol Surfers Surf Camp, LLC ("Sol Surfers," "we," "us") runs surf camps for kids, private and group surf lessons, Surf Club, and custom surfboards in the Greater Charleston, South Carolina area. This policy explains what personal information we collect, how we use and share it, and the choices you have.

It applies to our website at solsurfers.net, our online registration and booking, our social media pages, and any email, phone, or in-person contact with us. By using our website or registering for our programs, you agree to this policy.

INFORMATION WE COLLECT

We collect only what we need to run safe, well-organized camps and lessons.

Information you give us:
- Contact details: name, email address, phone number, and mailing address.
- Registration details: the program, dates, and number of participants you book.
- Participant details: each surfer's name, age or date of birth, swimming ability, surf experience, and T-shirt or wetsuit size.
- Safety details: emergency contacts, and any allergies, medical conditions, or medications you choose to tell us about so we can keep participants safe.
- Signed waivers and release forms.
- Messages you send us through our contact form, email, phone, or social media.
- Custom surfboard orders: board specifications and delivery details.

Payment information:
Payments are processed by our booking provider and its payment processors. We do not see or store your full card number.

Information collected automatically:
When you visit our website, our website host and analytics tools may collect your IP address, browser and device type, pages viewed, how you arrived at our site, and approximate location. This is collected through cookies and similar technologies (see "Cookies, Analytics, and Advertising" below).

Information from others:
We may receive information from social media platforms when you interact with our pages, and from the Billabong Camps program or other partners when you are referred to us.

HOW WE USE YOUR INFORMATION

We use personal information to:
- Process registrations, bookings, payments, and refunds.
- Plan camps and lessons, group surfers by age and ability, and size gear.
- Keep participants safe and contact parents, guardians, or emergency contacts when needed.
- Send confirmations, reminders, schedule or weather changes, and answers to your questions.
- Send news about upcoming camps, lessons, and Surf Club, if you have agreed to receive it. You can unsubscribe at any time.
- Improve our website and programs.
- Show relevant ads to people in our area on social media and other platforms.
- Meet our legal, insurance, and safety obligations.

We do not sell your personal information.

CHILDREN'S PRIVACY

Many of our surfers are children, so a parent or legal guardian must register anyone under 18 and sign the waiver for them.

Our website is meant for adults. We do not knowingly collect personal information online directly from children under 13. Information about a child comes from the parent or guardian who registers them. We use it only to run the program the child is attending and to keep them safe.

If you believe a child under 13 has sent us personal information without a parent's consent, contact us and we will delete it. Parents and guardians may ask to review, correct, or delete their child's information at any time.

PHOTOS AND VIDEO

We often take photos and video at camps and lessons, and we may share them on our website, social media, and marketing.

We ask for permission to use participant images during registration or in our waiver. You can opt out at registration, or at any time by contacting us. If you opt out later, we will stop using those images in new content and remove them from our website and social pages where we reasonably can.

We do not tag children or post their full names without a parent's or guardian's permission.

HOW WE SHARE YOUR INFORMATION

We share personal information only with the people and companies who help us run our business, and only as much as they need.
- FareHarbor, our online registration and booking system, and its payment processors, which handle your booking and payment. FareHarbor's own privacy policy also applies to information you enter on its booking pages.
- Wix, which hosts our website and processes contact-form submissions.
- Email, marketing, and analytics providers that help us send messages and understand how our website is used.
- Advertising platforms such as Meta (Facebook and Instagram) and Google, which help us show ads to people in our area.
- Our staff, instructors, and contractors, including our marketing agency, who are bound to keep information confidential.
- Emergency responders and medical providers, when needed to protect a participant's health or safety.
- Legal and safety reasons, when required by law, to respond to legal process, or to protect the rights and safety of our participants, staff, or business.
- A business transfer, if Sol Surfers is sold or merged, in which case this policy continues to apply to your information.

COOKIES, ANALYTICS, AND ADVERTISING

Our website uses cookies and similar tools to keep the site working, remember your preferences, measure traffic, and measure how well our ads perform. These may include Wix site analytics, Google Analytics, and the Meta Pixel.

You can block or delete cookies in your browser settings, though some parts of the site may not work as well. You can also limit ad personalization through your Google and Meta account settings, or at optout.aboutads.info. Our site does not currently respond to "Do Not Track" browser signals.

HOW LONG WE KEEP INFORMATION

We keep personal information only as long as we need it to run our programs, keep required records such as waivers, and meet legal, tax, and insurance requirements. After that, we delete it or make it anonymous.

HOW WE PROTECT INFORMATION

We use reasonable safeguards to protect your information, and we rely on trusted providers with their own security measures. No website or online system is completely secure, so we cannot guarantee absolute security.

YOUR CHOICES AND RIGHTS

You can ask us to see, correct, or delete the personal information we hold about you or your child. You can unsubscribe from marketing emails using the link in any email, or by contacting us. Depending on where you live, you may have additional privacy rights under your state's laws. We will respond to requests within a reasonable time and may need to verify your identity first.

LINKS TO OTHER WEBSITES

Our website links to other sites, including FareHarbor, Facebook, Billabong Camps, and our sponsors. We are not responsible for their privacy practices, so please review their policies.

CHANGES TO THIS POLICY

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

If you have questions about this policy or your information, contact us:

Sol Surfers Surf Camp, LLC
1170 Lazy Lane
Mt. Pleasant, SC 29464
Email: kai@solsurfers.net